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Posts Tagged ‘Android’

Email Repair and Support in Phoenix, AZ

Sunday, May 15th, 2016

As a business owner or manager, you know that reliable email communications are important to the success of your business. my PC Techs can help keep your corporate email running as smooth as possible, with fast and knowledgeable email support services for businesses located anywhere in the Phoenix, Arizona metro area. Our expert computer technicians come to you and help with all of your business technical support needs including email support, email hosting services, and the configuration of email accounts on computers, smartphones and tablets including iPhones, iPads, Android smartphones and tablets, desktop computers, laptops, and servers.

Whether your corporate email is hosted on Gmail, Office 365, Godaddy, webmail, or Exchange Server, or your client is Mail, Thunderbird, or Outlook, our expert techs are ready to help maximize your email configuration across all devices and services. We can also help your business setup an in-house server for internal email hosting or provide email hosting for you through one of our dedicated cloud servers.

Productivity in your inbox is important to us, which is why our experience with spam filtering technologies and email anti-virus strategies will help keep all of your business emails clean and clear of unnecessary distractions. No one wants to spend one to two hours per day filtering through annoying SPAM or risk infecting their computer network with viruses. No matter where you host your email, we can help prevent and resolve spam and viruses on all of your devices. If your inbox already faces issues with spam, our expert technicians can help cut spam by up to 95% through additional email spam filtering services or through other techniques.

We know that you want functional, easy to use email solutions for your business. Our many years of knowledge in the configuration and management of business email provides you with an unrivaled technical edge. Here are a few of the many ways we can help:

  • Create new email hosting services for your business internally or on Google Gmail, Microsoft Outlook, or other cloud email hosting services
  • Attach your email hosting to your business domain, so that your email address reads @#yourdomain# instead of some generic service such as @gmail.com or @hotmail.com.
  • Migrate all of your email from one service to a new email hosting service, preserving your emails along the way
  • Create and configure new email accounts for individual employees
  • Maintain Microsoft Exchange servers, solve errors with Exchange server, and perform Exchange upgrades
  • Setup and configure email accounts on iPads, iPhones, Android smartphones and tablets, computers, laptops, and more
  • Make sure that email is synchronized across all devices and configure email accounts for optimal performance
  • Solve email errors in your software including Outlook, Office 365, Thunderbird, and more
  • Prevent SPAM and viruses in email

No matter your email account problem, email hosting platform, or email software you can contact my PC Techs for exceptional support. Our business technology experts provide expert IT support and computer services for all of your computers, networks, and servers. Servicing Phoenix, Scottsdale, Tempe, Chandler, Gilbert and surrounding areas.

Don’t unplug, we come to you! The award winning technology team at my PC Techs makes it easy for your Phoenix or Scottsdale area business to save money and increase productivity by delivering superior technology solutions. Call now to schedule a visit from your own dedicated computer expert: (602) 456-0150 or click here to email us.

Phone About To Die? Lookout App Can Help You Find It

Friday, October 12th, 2012

There are few things in life more frustrating than losing an android smartphone! That’s why the mobile security experts at Lookout have completely redesigned their Android application, with the most notable addition being the Signal Flare feature. This new feature Signal Flare automatically sends out signals via GPS, Wi-Fi, and wireless networks to Lookout’s servers whenever the phone battery gets low and is about to die. The data records the last known location of the phone, allowing users with the app installed to visit Lookout.com and see the last location their gadget was known to be located prior to it shutting down. This feature also offers a Scream Test that when selected sends out a loud alarm on a device on, even if your device is on silent, allowing you to locate your device if it is nearby.

 

Signal Flare is just one of the many new cool features in the redesign of Lookout’s app. The redesign also includes a new Activity Feed that lists recent activity, such as app scans, data backup and even warnings of suspicious activity. There is also Safe Dialer, a feature that aims to prevent unwanted dialer attacks. This feature scans phone numbers before completing a call. Abheek Gupta, the product manager for the Lookout app, describes this feature as protection against a new kind of mobile malware referred to as dialer-based threats. It prevents malware from running up very high phone bills by automatically dialing premium-rate numbers or code based numbers that performs unauthorized actions.

 

Launched over 3 years ago, Lookout has been downloaded by over 25 million people and offers both a free and paid version. Both the free and paid for version app perform a scan of all the apps on your phone to detect any database malware and security threats. The paid version offers extras such as additional web browsing, backup features, and privacy-protection.

 

According to Lookout, 30 percent of lost phones are not recovered due to a dead battery on the device. The ability to see your phone on a map at the last known location before the phone died should improve the odds of recovery. Keep in mind, Signal Flare does not log a device’s location if the phone is simply turned off.  It will record the location of a device only when the low battery alert goes off, so this feature is probably not useful when it comes to trying to track down a phone thief. You can however, as long as the phone is still on, log into Lookout.com and send out a signal manually to locate your phone even if your device is not low on battery.

 

Do you already have Lookout Mobile Security app installed on your device? Make sure to update ASAP to get all of the great new features!

Time for a New Smart Phone?

Thursday, October 4th, 2012

Although I’ve been looking forward to “upgrading” my Android phone to a newer model, I’ve also been somewhat hesitant. I’ve known people who experienced nightmare scenarios when migrating to a new phone, encountering huge challenges during the transition that have kept them offline for days. When you depend on your phone to get your job done, the thought of being without it for any period of time can be scary. There are programs on the market designed to help you move your apps and data, but even with the assistance of an app it is easy for something to go wrong.

With a little preparation, it is possible to move to the new phone and minimize troubles. My goal is to help eliminate some of the worries you might have about transitioning to a new phone by sharing my recent experience.

The day when my new phone arrived, I took it out of the box and plugged it in to complete the charge on the battery. I figure by the time I’m ready, I’ll have a full charge on my new phone.

In the meantime, I looked at the installed applications on my old now old phone. I mostly used my home screens to first write down the names of the critical apps that were being used on a regular basis. My goal was to back up the settings and data for those apps so I could easily move them to the new phone. My list of critical apps included applications such as Car Expense tracking, Notetaking, Email, and Maps. Then there was a second list for the apps I use occasionally, which I made in order to determine if I could eliminate any apps that I no longer needed. Finally, I made a list of the apps I’ve paid for. I wanted to make sure I was able to get these applications activated on the new phone without any hassles.

It is crucial to know your email address, password and server connection settings if you have company or other email you access aside from Gmail. You’ll also want to make sure you have your Gmail account usernames and passwords before you continue. I went through the settings menu of my old phone and recorded the details for any accounts that I found listed. For any accounts that were shown, I double checked all of my notes to make sure I had to correct passwords. Of critical importance is the primary Google account registered on the phone. If you don’t know what the password is on this account you’ll want to try recovery methods before transitioning to the new phone.

Next, I wanted to get a complete backup of my data. The first thing I did was go through my critical apps and looked in the settings for each one to see if any had a built in export function, some of these apps did provide a way to export data from the app to a file on the SD card. Next, I wanted to backup my contacts. Most phones store contacts not only in Gmail and Hotmail, but also on the phone itself. To make sure I had all my contacts stored, I used the app Backup Assistant Plus to perform a backup of the local contacts on my phone.

I then took a USB cable and attached the cable to my phone and to a computer. With the old phone in data transfer mode, I was able to access the contents of the internal phone memory and the SD card from my computer. Via the USB connection from my PC I selected all of the files and folders from the phone’s memory and copied them to a temporary directory on my computer.

With a complete list of email accounts, passwords for apps, registration codes, and a backup of my contacts and data in hand I phoned Verizon to activate my new phone. Give yourself some time for this part since customer service can be a lengthy process. In my case, it took about half an hour on the phone with them before everything was finalized. The time of day you call will greatly determine your wait time for a representative to assist.

Finally, the new phone had been activated and restarted. At this point I successfully activated my Gmail using the same primary username and password as was used on the old phone. Next, after activation I launched to the desktop of my new phone and opened Google Play from the settings menu. Depending on your phone, you may see the same app named Android Market or Google Play. Here, you can select which Account to sync with. This is usually your primary Google account. You then select” My Apps” and then reveal “ALL”. This list has everything you’ve installed on your phone, including free and paid apps. It should now be possible to re-download and install apps that you previously paid for.

Once I re-installed all my paid apps, the final challenge was determining how to restore my data. I attached the new phone to my computer with a USB cable and placed it into the correct mode to communicate with my PC. Once again I could see drives mapped for my phone’s memory and SD card. This step required a little creativity because I had to determine on a case by case basis which apps I needed to migrate data for and how I could import the data to my phone. Once I identified what I needed to transfer, I copied over to the SD card on the new phone data from the temporary directory I made earlier. For apps that previously allowed me to export data on my old phone, I imported the data from within the app using the file that was created from the export operation.

My next step was to restore my contacts which I did using the features of Backup Assistant Pus. And finally, I double checked that my new phone and all apps on the phone were running the latest versions. While not the easiest process in the world, I was up and running in less than two hours. Not bad for a fast new phone with all of the same programs and features I’d come to enjoy.

So, don’t be fearful of getting that upgrade! If you find yourself needing to replace your next smart device it’s possible to do it yourself. Just be sure to take down as much information as you can and make a good backup copy of everything using several methods. Alternatively, if you would like help from someone experienced or would like someone to do it for you, please feel free to give me a call.

Several Android applications removed from market. Do you have malware on your phone?

Thursday, March 3rd, 2011

If you own an Android device, now may be a good time to review your list of installed applications. Several applications were recently removed from the Marketplace after it was found that they contained spyware designed to steal your data and further infect your phone. The full article at Mashable describes the issue in more detail and includes the complete list of applications. Here’s a short list of applications that you should immediately remove from your phone if you find that they’ve been installed:

* Falling Down
* Super Guitar Solo
* Super History Eraser
* Photo Editor
* Super Ringtone Maker
* Super Sex Positions
* Hot Sexy Videos
* Chess
* Hilton Sex Sound
* Screaming Sexy Japanese Girls
* Falling Ball Dodge
* Scientific Calculator
* Dice Roller
* Advanced Currency Converter
* APP Uninstaller
* Funny Paint
* Spider Man

As always, be careful with applications on your phone! Much like a computer you should never install a program unless it is from a trusted source that you know and respect, and do as much research on the application as you can before putting it on your phone. One great thing about the Android is that it tells you exactly what type of access an application requires during the installation process. If you’re installing an application that is asking for contact details or internet access (and it really shouldn’t be), don’t install it.


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Competition in the US smartphone market heats up

Monday, August 2nd, 2010

The smartphone market grew by 64% annually worldwide in Q2 2010. Google’s Android based phones surged to a 34% share of the US smartphone market and edged out Blackberry’s 32% and the iPhone’s 21% to claim the largest market share.

While Android phone sales are soaring, the iPhone and Blackberry phones continue to remain competitive. Additionally, Microsoft is planning to release a revolutionary new phone based on Windows 7. The Windows 7 phone series is sure to heat up this market even further. Stay tuned!

http://gizmodo.com/5471805/windows-phone-7-series-everything-is-different-now

http://digg.com/tech_news/Android_May_Now_Be_Largest_Smartphone_Platform_in_US


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