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Posts Tagged ‘anti-virus’

Email Repair and Support in Phoenix, AZ

Sunday, May 15th, 2016

As a business owner or manager, you know that reliable email communications are important to the success of your business. my PC Techs can help keep your corporate email running as smooth as possible, with fast and knowledgeable email support services for businesses located anywhere in the Phoenix, Arizona metro area. Our expert computer technicians come to you and help with all of your business technical support needs including email support, email hosting services, and the configuration of email accounts on computers, smartphones and tablets including iPhones, iPads, Android smartphones and tablets, desktop computers, laptops, and servers.

Whether your corporate email is hosted on Gmail, Office 365, Godaddy, webmail, or Exchange Server, or your client is Mail, Thunderbird, or Outlook, our expert techs are ready to help maximize your email configuration across all devices and services. We can also help your business setup an in-house server for internal email hosting or provide email hosting for you through one of our dedicated cloud servers.

Productivity in your inbox is important to us, which is why our experience with spam filtering technologies and email anti-virus strategies will help keep all of your business emails clean and clear of unnecessary distractions. No one wants to spend one to two hours per day filtering through annoying SPAM or risk infecting their computer network with viruses. No matter where you host your email, we can help prevent and resolve spam and viruses on all of your devices. If your inbox already faces issues with spam, our expert technicians can help cut spam by up to 95% through additional email spam filtering services or through other techniques.

We know that you want functional, easy to use email solutions for your business. Our many years of knowledge in the configuration and management of business email provides you with an unrivaled technical edge. Here are a few of the many ways we can help:

  • Create new email hosting services for your business internally or on Google Gmail, Microsoft Outlook, or other cloud email hosting services
  • Attach your email hosting to your business domain, so that your email address reads @#yourdomain# instead of some generic service such as @gmail.com or @hotmail.com.
  • Migrate all of your email from one service to a new email hosting service, preserving your emails along the way
  • Create and configure new email accounts for individual employees
  • Maintain Microsoft Exchange servers, solve errors with Exchange server, and perform Exchange upgrades
  • Setup and configure email accounts on iPads, iPhones, Android smartphones and tablets, computers, laptops, and more
  • Make sure that email is synchronized across all devices and configure email accounts for optimal performance
  • Solve email errors in your software including Outlook, Office 365, Thunderbird, and more
  • Prevent SPAM and viruses in email

No matter your email account problem, email hosting platform, or email software you can contact my PC Techs for exceptional support. Our business technology experts provide expert IT support and computer services for all of your computers, networks, and servers. Servicing Phoenix, Scottsdale, Tempe, Chandler, Gilbert and surrounding areas.

Don’t unplug, we come to you! The award winning technology team at my PC Techs makes it easy for your Phoenix or Scottsdale area business to save money and increase productivity by delivering superior technology solutions. Call now to schedule a visit from your own dedicated computer expert: (602) 456-0150 or click here to email us.

Computer Virus and Malware Removal in Phoenix, AZ

Saturday, May 14th, 2016

Phoenix, Arizona has it all: Warm weather, strong population growth, and a business-friendly economy making it one of the best places in America to own and operate a business. If you own a business in the Phoenix area you most likely depend on your computers for most of your day to day operations. It is important to protect your computers and important business data from viruses by hiring an experienced computer technician. Your Phoenix area business can count on my PC Techs, a local IT and computer repair company, to keep your computers and important data safe.

Most computer owners think all that is necessary to prevent viruses is a good antivirus program. While an antivirus program is a good start, hackers have elaborate methods for bypassing these safeguards. This means that spyware, malware, ransomware, rootkits, adware, Trojan viruses, and more might wind up infecting even the most cautious of computer users. To protect sensitive data, avoid infections from crafty viruses, and thwart ransomware viruses like Cryptolocker, seek a professional. Effective virus prevention usually involves user training, special software configurations, and routine monitoring from a professional computer technician.

Beyond prevention, virus removal is another area where you’ll want to enlist the help of a professional to be safe. In some extreme cases, a single virus infection that is not properly cared for can result in all of your computer data being lost forever. Even if everything seems fine at the moment, a computer can have a virus on it that is well-hidden. Rootkits, spyware, malware, adware, and trojans can slip by many virus software filters, wind up on a hard drive unnoticed, and endanger computer data.

Even seemingly “simple” to remove viruses like pop-ups from a fake virus infection require a professional to clean. If a computer is already infected, removing and cleaning the known virus or malware infection may involve a deeper look at the computer to find and remove associated viruses hidden from plain sight.

Our professional computer repair technicians are here to help protect your Phoenix, Arizona business computers and data. Our virus removal and prevention methods will help eliminate those pesky pop-ups and keep you safe from potentially costly ransomware infections such as Cryptolocker. After all, a well-protected computer is a happy computer.

Whether you need immediate computer help or regular computer services, contact us. The computer experts at my PC Techs provide expert computer maintenance and computer repair for your computers, networks, and servers. Servicing Phoenix, Scottsdale, Tempe, Chandler, Gilbert and surrounding areas, call (602) 456-0150.

Don’t unplug, we come to you! The award winning technology team at my PC Techs makes it easy for your Phoenix or Scottsdale area business to save money and increase productivity by delivering superior technology solutions. Call now to schedule a visit from your own dedicated computer expert: (602) 456-0150 or click here to email us.

Adobe Acrobat and Adobe Reader Security Update

Friday, December 16th, 2011

A bug was found recently in version 9 of the Adobe Reader and Adobe Acrobat software that would allow an attacker to take over your computer or steal data. Any time you open an infected PDF from your computer, on the internet, or sent to you via email you could be at risk. For all versions of Adobe Acrobat and Adobe Reader, keep yourself safe by updating your software and following these steps:

  • Download and install the latest security updates from the Adobe Product Updates page.
  • You can also check for updates from within Acrobat by going to Help, Check for Updates.
  • From within Adobe Reader or Adobe Acrobat, click on Edit/Preferences. On the left go to the Trust Manager tab, then uncheck the box ‘Allow opening of non-PDF attachments with external applications.’
  • From within Adobe Reader or Adobe Acrobat, click on Edit/Preferences. On the left go to Javascript, and uncheck the Enable Javascript box.

Close the program.

As always, you should also have a good anti-virus running on your system. We recommend Trend or Microsoft Security Essentials.


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Avoiding Malware via Intelligent Traffic Filtering

Sunday, September 19th, 2010

How does your office connect to the internet? Many small offices today utilize at least one form of traffic filtering, a router that sits between their internal network and their connection to the internet. The router employed is most likely a simple NAT device, allowing traffic out of the network while protecting the internal network from outside visibility and direct attempts to hack the computers and servers inside.

However, most routers in this category don’t do enough to protect the users in the office from virus attacks, spyware, or hackers. Malicious web pages and emails bypass basic protections offered by a router, and the majority of virus infected computers we have repaired were infected by one of these two methods. A user either used a browser to visit an innocent looking website that was infected, or they clicked on an email that contained a malicious file.

Spyware on Your NetworkThe negative effects shared by all when an office machine becomes infected include loss of work, slow computers, infection of servers and critical company files, and in worst case scenarios theft of company data. Consider the installation of additional security on your network to help guard against these types of attacks. An inexpensive server, often purchased and installed for less than $1,500, can be configured and placed between the internet and the internal network. This server, with the proper software installed and maintained, will filter out malicious emails and web pages and block them before they reach computers in your office.

The server can perform additional roles as well. From allowing VPN access, to remote desktop, centralization of files, and simplifying the management of all computers in the office. Consult with our expert team today to learn the many ways a server solution can benefit your office, including the protection of your network and company data. Call my PC Techs at (602) 456-0150 for a free consultation.

Now is the Time for Low Cost, High Impact System Upgrades!

Sunday, September 19th, 2010

How old is your existing computer? Did you purchase it longer than three or four years ago? If you haven’t purchased a new computer for yourself, new servers, or new systems for your office, it’s time to take a good look at what’s available! Technology has advanced considerably over recent years and prices have come down at the same time. There are some amazing deals available out there for system upgrades.

Take the Dell Optiplex 780, for example. Here are a few specs from a mid-range Dell system selling for only $750. But don’t let the mid-range category fool you, compared to older computers this is a beast!

  • Windows 7 Professional
  • Intel® Core™ 2 Quad 2.6 GHz Processor
  • 4 GB System Memory (RAM)
  • 160GB 7,200 RPM SATA, Hard Drive

Now, let’s compare this to a very popular system being sold by Dell in 2006 for around the same price range, the Dell Dimension 3100. These systems were very popular, and we still run across many offices with these systems still running today. How does it stack up to the Optiplex 780? Here are some specs from the 3100:

  • Windows XP Professional
  • Pentium 4 3.0 GHz Single Core Processor
  • 512 MB System Memory (RAM)
  • 80GB Hard Drive

The processor on the older 3100 system took 231 seconds to do the same office task that the new 780 system can do in only 114 seconds. Also keep in mind that the new 780 has FOUR cores, and that same task can be performed four times in the same span of time as the 3100 is cranking away on a single task. WOW, now there’s an amazing difference. This is the type of productivity increase that should not be ignored. With every computer in an office running tasks twice as fast, and capable of running 4 times as many tasks at once, it’s easy to see how an entire company can realize a massive jump in productivity after a minimal investment in new computer systems.

Some other benefits: Windows 7 is far more stable than Windows XP, which means fewer crashes and less troubleshooting to contend with. Also, any time a new system is setup and configured, you have an opportunity to clean out old junk files from the previous system that have been slowing you down. There’s also an opportunity to install the latest anti-virus and make sure that software is configured correctly for optimal performance. Finally, let’s not forget about Office 2010. If you’re upgrading computers, it’s probably a good idea to dump that old version of Office 2003 and get the latest and greatest, Office 2010. This software is packed with new features that make it easier and faster to compose and share documents.

The same increase in productivity, speed, and reliability also carries through to the latest laptops and servers on the market. New office technology is very affordable right now and will work wonders for any office of any size. We can help you pick out and customize the system that is right for you. Several important factors to consider include type of processor, hard drive size, network card, and operating system depending on where and how you will use the computer.

When deadlines matter and competition is tight, it’s important to provide yourself and your employees with the latest tools if you want to be successful. Let my PC Techs provide your office with a free, expert consultation. We can help you identify the best use of your yearly technology budget to make meaningful purchases that will increase productivity and save time and money. Call (602) 456-0150 to setup your free consultation today.




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Same day on-site computer repair services for these Arizona cities: Apache Junction, Ahwatukee, Carefree, Cave Creek, Chandler, Chandler Heights, Fountain Hills, Gilbert, Glendale, Higley, Laveen, Mesa, Paradise Valley, Peoria, Phoenix, Scottsdale, Tempe

We service these Phoenix area zip codes: 85001, 85002, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85010, 85011, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85025, 85026, 85027, 85028, 85029, 85030, 85031, 85032, 85033, 85034, 85035, 85036, 85037, 85038, 85039, 85040, 85041, 85042, 85043, 85044, 85045, 85046, 85048, 85050, 85051, 85053, 85054, 85055, 85060, 85061, 85062, 85063, 85064, 85065, 85066, 85067, 85068, 85069, 85070, 85071, 85072, 85073, 85074, 85075, 85076, 85078, 85079, 85080, 85082, 85083, 85085, 85086, 85087, 85097, 85098, 85099, 85117, 85118, 85119, 85120, 85121, 85122, 85123, 85127, 85140, 85141, 85142, 85143, 85145, 85147, 85172, 85173, 85178, 85190, 85201, 85202, 85203, 85204, 85205, 85206, 85207, 85208, 85209, 85210, 85211, 85212, 85213, 85214, 85215, 85216, 85217, 85218, 85219, 85220, 85224, 85225, 85226, 85227, 85233, 85234, 85236, 85241, 85242, 85244, 85246, 85248, 85249, 85250, 85251, 85252, 85253, 85254, 85255, 85256, 85257, 85258, 85259, 85260, 85261, 85262, 85263, 85264, 85266, 85267, 85268, 85269, 85271, 85274, 85275, 85277, 85278, 85280, 85281, 85282, 85283, 85284, 85285, 85286, 85287, 85290, 85295, 85296, 85297, 85298, 85299, 85301, 85302, 85303, 85304, 85305, 85306, 85307, 85308, 85309, 85310, 85311, 85312, 85318, 85322, 85323, 85326, 85327, 85329, 85331, 85335, 85338, 85339, 85340, 85343, 85345, 85351, 85353, 85363, 85372, 85373, 85374, 85375, 85376, 85377, 85378, 85379, 85380, 85381, 85382, 85383, 85385, 85387, 85388, 85396

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