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Posts Tagged ‘software’

Computer Pop-Ups Got You Down?

Tuesday, April 23rd, 2013

 


 


 
How frustrating is it to be at your computer, just trying to get your work done, when all of a sudden you’re attacked by intrusive pop-ups? Sure, you might learn about the next big deal on hair removal products, but these distracting windows can prevent you from getting the job done.

If you are getting annoying little popups while you work there’s a good chance your computer has a virus or malware. This intrusive and often dangerous software should be removed by a computer expert. Like the ones at my PC Techs.

We provide Expert Technology Solutions You Can Trust.

You don’t have to know much about computers, all you need is our number. We can help!

Call my PC Techs at 602.456.0150 and get your work done faster.
 
 
 
 
 

What Does IT Take to Support the Technology for Your Business

Thursday, July 5th, 2012

Most  companies today depend on technology to survive and most people make use of a computing device at some point every single day to get the job done. In an ever more connected world, people work together using a combination of computers, tablets, and smartphones over local and global computer networks. It’s a fact that technology has changed the game for modern business, and the company with the best technology wins, allowing employees to work faster and more efficiently than competitors.

What’s the best way for you, the modern business owner, to manage the critical technology for your business? There are a couple of different options. First, you can let Joe, the ‘shade tree tech’ who works in HR, handle all of the technology issues. Second, you can hire a full time Information Technology Specialist. And third, you can hire a professional outside computer consulting company to handle the technology side of your business. Let’s briefly examine the pros and cons of all three options:
 

Enlisting a Non-Technical Employee

Pros:   Cons:
  • This is the lowest cost solution
 
  • Asking someone who is not technically inclined to do technical work can easily frustrate them, leading to an unhappy worker
  • Problems are often resolved the wrong way, what seems like a working fix at the time eventually leads to larger and more costly problems
  • Without detailed  knowledge of the latest trends in the technology industry, these types of workers are unable to provide good input on hardware or software upgrades that can help your business run faster to remain competitive
  • Smaller jobs may be completed quickly, such as clearing a jammed printer, but projects that exceed this workers computer experience will take five to ten times longer to resolve than the time it would take a trained professional to do the same
  • They are unable to perform their main job functions while messing around with technical issues

 
Hiring a Full-Time Technology Worker

Pros:   Cons:
  • You usually receive a high level of technical support
  • Your business can stay abreast of new changes in technology to help remain competitive
 
  • This solution costs the most to sustain, since technology employees are specialized and annual wages to retain them are high
  • For most small businesses under twenty employees, your technical worker will not have enough work to justify a full days salary
  • Without someone already on staff with a background in technology, finding and hiring the right candidates for the job can become difficult and time consuming
  • If this worker leaves unexpectedly, they can leave your business in a very tough spot

 
Hiring to a Computer Consulting Company

Pros:   Cons:
  • This solution costs significantly less than a full-time employee, for as little as $3,800 per year you can keep your technology infrastructure running smoothly
  • You don’t have the overhead associated with employing or managing a full-time worker
  • The level of technical support you receive is often higher than that of an in-house staff, since the computer professionals you will be dealing with often have many years of in-depth hands on experience
  • A technology consultant has access to resources on his team that you don’t get with a single employee, including sophisticated tools, training materials, and additional technology specialists who can assist them with projects when necessary
  • Even when employees change, your IT infrastructure is safe
  • Your business remains highly competitive, as you’re dealing with IT professionals who work with dozens of businesses each year and know about all of the latest productivity enhancing hardware and software solutions available
  • Their up to date training includes many of the latest mobile apps that can help mobilize your workforce via smartphones, tablets, and the cloud
 
  • Finding a reliable company can be difficult

For most small to medium size offices the choice between a non-technical employee, a full-time technical employee, or a technology consulting firm should be a no-brainer. At going rates an outside IT firm can save your business $44,000 per year in operating expense vs. hiring a full-time employee. An outside IT company also provides the security of knowing that your critical IT infrastructure is safely managed by trained professionals.  

What would one day of down-time going to cost you? What would one week cost? It’s not necessary for you to find out! For a minimal investment, an IT support company like my PC Techs  can come into your Phoenix area office once a week or once a month and perform routine server maintenance, computer maintenance, and make sure the network and systems are running optimally.  Beyond that, your expert computer technicians can provide group training on new software, help upgrade existing software to newer and faster versions,  and provide consultation on how to spend technology budget in a way that provides the best bang for the buck.

Save time, save money, and increase productivity by hiring the experts at my PC Techs to maximize your uptime! Call (602) 456-0150 to schedule  a free consultation today.

 

Strange Verizon SMTP Email Issue

Wednesday, December 21st, 2011

A client recently reported a problem with 10 user laptops. Users could receive email, but sending email resulting in a 550 5.7.1 error via bounce back. Accounts were configured through Outlook 2010 with SMTP to a corporate Exchange server.

Interestingly enough the laptops were connected to the internet with Verizon 4G modems. They were able to download files, surf the internet, and do pretty much everything else as normal. No settings on the laptop, Outlook 2010, or the Exchange server had changed from one day to the next.

We ruled out the Exchange server by sending from Outlook Web Access as the user. We ruled out the user SMTP account by sending from a stand-alone desktop machine as the user. We then ruled out the laptops themselves by connecting them to a hard wired LAN connection and sending from Outlook 2010 without any problem. The only time we experienced the 550 5.7.1 error was when connected using Verizon 3G or 4G.

Could these recent problems with the Verizon network have something to do with it? We updated the VZAccess Manager software to the absolute latest version (Help / Check for Updates). During that process the firmware of the device was updated as well.

Surprisingly, after the Verizon software and modem updates it was possible to send email again. Hopefully this helps anyone else who is having trouble sending email through SMTP while connected to a Verizon 3G or 4G modem. Upgrade your modem!

 


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Considering an upgrade? Put those old computers to good use!

Tuesday, September 27th, 2011

Have you considered upgrading the technology for your office? Many companies have been holding off on expensive computer upgrades for several years while, slashing workforce at the same time. This is a potent mix that has a negative impact on office productivity. If you are getting by with a small staff and old computer systems now is a great time to upgrade and improve worker efficiency.

As a Dell Registered Partner, my PC Techs can help you acquire new computers and servers for your office at 10% or 20% prices lower than our competitors. We never mark up the cost of hardware or software, and pass all of our savings on to YOU. http://www.mypctechs.com/dell.php

Do you need $20,000 in new computer equipment? Get it now for only $14,000. We have provided this level of savings to our clients for several years.

After an upgrade, what happens to your old computer equipment? We help you put the old computer equipment to good use. One Arizona company has set a great example for others, take a look at this article: http://news.yahoo.com/reliance-build-inc-donates-computers-k-4-charter-070736628.html

As discussed in the article linked above, donating your used computer equipment to a local non-profit in need is a great way to help out your community. my PC Techs currently knows of two Arizona non-profits that are looking for donations of computer equipment. If you know of anyone looking to upgrade have them give us a call (602) 456-0150. We will help them save money on their new equipment and put all of their old computer systems to great use. Everyone wins in this scenario.


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Job Opportunity: Computer Repair Technician / Mobile Field Computer Repair and IT Support for Phoenix, Arizona

Tuesday, January 25th, 2011

Company: my PC Techs
Location: Phoenix, AZ
http://www.mypctechs.com

my PC Techs is a locally owned team of information technology professionals based in Phoenix, Arizona, near Chandler Blvd. and the I-10. Our team is comprised of computer experts with many years of hands-on experience and we are currently searching for a fellow technology guru to join our family. The right person for this job enjoys a challenge, has fun working with computers, is social and enjoys meeting new people, is quick and responsive, and will appreciate our organizational culture of providing an honest service to help people better their lives through technology.

This is a mobile support, contract to hire position. You will service business and residential clients at home, in their office, or remotely throughout the Phoenix area. We repair computer hardware and software for residential and commercial clients, and provide a complete range of business IT Support services, including consulting, upgrading, and server administration. Your primary job function will include the following desktop, laptop, and server duties: Computer repair, computer installation networking, software configuration, software installation, virus removal, user and email management, training, and general IT support.

We have grown rapidly throughout the recession and have experienced even greater growth thus far in 2011. As a firm that deeply values our team members, you will be in an excellent position to share in this success as our operations continue to expand.

Requirements:
5+ Years of hands-on computer repair experience
MAC experience A+

For the right person, this could very well be the most rewarding job you’ve ever had.

To apply, email your resume to jobs@mypctechs.com


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Same day on-site computer repair services for these Arizona cities: Apache Junction, Ahwatukee, Carefree, Cave Creek, Chandler, Chandler Heights, Fountain Hills, Gilbert, Glendale, Higley, Laveen, Mesa, Paradise Valley, Peoria, Phoenix, Scottsdale, Tempe

We service these Phoenix area zip codes: 85001, 85002, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85010, 85011, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85025, 85026, 85027, 85028, 85029, 85030, 85031, 85032, 85033, 85034, 85035, 85036, 85037, 85038, 85039, 85040, 85041, 85042, 85043, 85044, 85045, 85046, 85048, 85050, 85051, 85053, 85054, 85055, 85060, 85061, 85062, 85063, 85064, 85065, 85066, 85067, 85068, 85069, 85070, 85071, 85072, 85073, 85074, 85075, 85076, 85078, 85079, 85080, 85082, 85083, 85085, 85086, 85087, 85097, 85098, 85099, 85117, 85118, 85119, 85120, 85121, 85122, 85123, 85127, 85140, 85141, 85142, 85143, 85145, 85147, 85172, 85173, 85178, 85190, 85201, 85202, 85203, 85204, 85205, 85206, 85207, 85208, 85209, 85210, 85211, 85212, 85213, 85214, 85215, 85216, 85217, 85218, 85219, 85220, 85224, 85225, 85226, 85227, 85233, 85234, 85236, 85241, 85242, 85244, 85246, 85248, 85249, 85250, 85251, 85252, 85253, 85254, 85255, 85256, 85257, 85258, 85259, 85260, 85261, 85262, 85263, 85264, 85266, 85267, 85268, 85269, 85271, 85274, 85275, 85277, 85278, 85280, 85281, 85282, 85283, 85284, 85285, 85286, 85287, 85290, 85295, 85296, 85297, 85298, 85299, 85301, 85302, 85303, 85304, 85305, 85306, 85307, 85308, 85309, 85310, 85311, 85312, 85318, 85322, 85323, 85326, 85327, 85329, 85331, 85335, 85338, 85339, 85340, 85343, 85345, 85351, 85353, 85363, 85372, 85373, 85374, 85375, 85376, 85377, 85378, 85379, 85380, 85381, 85382, 85383, 85385, 85387, 85388, 85396

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