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Posts Tagged ‘contract’

Misconception of the Phase Out and Microsoft Support Lifecycle Policy for Windows XP

Wednesday, June 15th, 2011

[Windows XP Support

Many people still believe that the end date for Windows XP support occurs sometime towards the end of this year (2011). This is not the case.

Mainstream Microsoft support of Windows XP ended over two years ago in April of 2009; which means that we have been without Non-Security Hotfixes (see below), No-Charge Incident Support, Design Changes, Feature Requests or Warranty Claims for some time now. Additionally, in April of 2014, all extended support will end; including ALL Windows Updates and Paid Support.

When it comes to hotfixes the MSLP says that Microsoft will continue to release security hotfixes to keep customers safe throughout the Extended Support phase. However, in order to receive non-security hotfixes after the Mainstream Support End Date a contract called an Extended Hotfix Support Contract must be purchased within 90 days of the Mainstream Support End Date.

There is a ray of hope provided by Microsoft for products that have been phased out: the Retired Product Support Options page. The RPSO page lists about 10 options available for customers using retired products including Microsoft’s Gold Certified Partner program, TechNet, MSDN, and the Knowledge Base.

Additional information about the specifics of these programs can be found via the links below.
Retired Product Support Options
Microsoft Support Lifecycle Policy by Product Family
Microsoft Support Lifecycle Policy FAQ

If you have not already started planning to migrate your existing business systems away from Windows XP, now might be a great time to start. Prices are historically low on new computers, and my PC Techs is offering even greater discounts on the next technology upgrade for your business through our Dell partner discounts and affordable IT consulting services. Give us a call today if you would like to discuss your options to upgrade from Windows XP to Windows 7.

Job Opportunity: Computer Repair Technician / Mobile Field Computer Repair and IT Support for Phoenix, Arizona

Tuesday, January 25th, 2011

Company: my PC Techs
Location: Phoenix, AZ
https://www.mypctechs.com

my PC Techs is a locally owned team of information technology professionals based in Phoenix, Arizona, near Chandler Blvd. and the I-10. Our team is comprised of computer experts with many years of hands-on experience and we are currently searching for a fellow technology guru to join our family. The right person for this job enjoys a challenge, has fun working with computers, is social and enjoys meeting new people, is quick and responsive, and will appreciate our organizational culture of providing an honest service to help people better their lives through technology.

This is a mobile support, contract to hire position. You will service business and residential clients at home, in their office, or remotely throughout the Phoenix area. We repair computer hardware and software for residential and commercial clients, and provide a complete range of business IT Support services, including consulting, upgrading, and server administration. Your primary job function will include the following desktop, laptop, and server duties: Computer repair, computer installation networking, software configuration, software installation, virus removal, user and email management, training, and general IT support.

We have grown rapidly throughout the recession and have experienced even greater growth thus far in 2011. As a firm that deeply values our team members, you will be in an excellent position to share in this success as our operations continue to expand.

Requirements:
5+ Years of hands-on computer repair experience
MAC experience A+

For the right person, this could very well be the most rewarding job you’ve ever had.

To apply, email your resume to jobs@mypctechs.com


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