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Posts Tagged ‘clicking’

Keeping technology working, so you can too!

Wednesday, September 8th, 2010

Can anyone name a small business, or any business for that matter, that doesn’t rely upon technology for day to day operations? Computers play such an integrated role in our lives. Much like automobiles, it is important to maintain your computers and run periodic checks on them to avoid failure.

When doing routine system maintenance, there are several different areas of the computer that should be checked for potential problems. The operating system itself, installed software, updates and patches, anti-virus definitions, the network settings, the system fans, dust levels, hard disk drives, backups, and external devices! Some are more important than others. For example, if your hard drive fails, you could face some very costly data recovery issues. Dust is another one, dust and heat are the biggest killers of electronic components. A competent computer repair firm will have a checklist of items that a technician will run through, the hard drive and dust levels being just one of those, to ensure optimal performance.

Not to get stuck on the automobile analogy, but it’s so easy to do comparisons between that and computer repair. If you forget to change your oil, over time your engine suffers. If you go long enough, eventually your engine will fail. Computer maintenance is the same way. A lot of clients have come to us with failed hard drives. Sometimes we can get their data off pretty easily and recover their systems. In the worst cases, those hard drives need to be sent off to a lab where data recovery becomes extremely costly. Client with crashed hard drives are usually surprised when we tell them that the crash could have been avoided. There are warning signs that most equipment will give when things go bad, and the signs usually begin a while before the actual crash takes place. For hard drives, it could be slow performance, errors while working, errors in system logs, or even clicking or grinding sounds. Most computer fans make noises too when they are about to fail.

Our experts service and repair machines and are experienced in the different ways you can identify computer problems. If you hire a team of professionals that know how to keep your computers working, and have them come out monthly for a quick checkup, you too will be able to keep working. For most people, computer failures usually happen at the worst possible time. Like, right before an important project deadline. If your computer suddenly crashes or the network is not working you may lose work and income. All of this could be avoided with just a couple hours of preventative maintenance per month.


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The click of death

Saturday, February 21st, 2009

We are starting to see a lot of dead hard drives at my PC Techs over the past several months. I think a lot of this has to due with the rapid expansion of storage capacity over the past several years. All of this growth has put a strain on the industry to maintain quality in manufacturing. Here’s a good article that speaks to the growth and another that touches upon reasons for hard drive failure.

When a hard drive dies, several factors determine whether or not you can recover your data at a reasonable price. The most important factor of course is the extent to which your hard drive is damaged. In many cases, if the hard drive is not yet completely disabled, the data can be recovered and backed up to another system within hours on the same day. This is done without expensive equipment by an experienced computer tech with the right software and know-how. Even using this low cost method, however, could set you back several hundreds of dollars. It is a time consuming process to recover data from a damaged drive.

In cases where a hard drive has experienced complete failure or is more severely damaged, there is little that anyone can do but send the drive to a specialized clean room facility. This is an unfortunate situation, as clean-room facility data recovery typically begins at $1800 and up.

Ultimately, you want to do everything you can to protect your valuable information from loss and prevent either of the scenarious above. The good news: There’s plenty you can do in advance before a hard-drive fails to protect yourself.

First and foremost, manufacturer and brand of drive is very important. If you’re buying a pre-configured system (such as one from Dell), you may not have a lot of choice over the manufacturer and brand of the hard drive that comes with your computer. However, if you’re building your own computer or if you’re buying a replacement system, look for hard drive manufacturers who have a track record of reliability and a drive brand that has high ratings. I have always preferred Western Digital hard drives above all others in the market for this very reason. Through hundreds of hard drive recoveries I can tell you that Western Digital has the lowest failure rate of all other manufactueres that I’ve seen.

Second, no matter what hard drive you do have, realize that every drive WILL fail at some point. It may be in a month, it may be in a decade. Eventually, the drive will quit and at that point you’ll want to be sure you have a good backup of your information on hand. my PC Techs can help you establish a backup plan that will protect your data against loss regardless of what happens. Our typical plan will account for all types of possible disasters, such as fire, flood, viruses and/or hard drive failure. From all of your purchased iTunes music, to invaluable pictures of family and friends, and other personal data, it’s difficult to count the value of the information on any individual computer. You owe it to yourself to spend a little bit now, not only to protect your information, but to save yourself from thousands of dollars later if you ever need to get it back and you don’t have a backup on hand.

Finally, keeping an eye and ear on your computer system can help tremendously in preventing catastrophic failure. In almost every single instance, a hard drive that’s failing will give you warning signs before it eventually goes for good. The first place you can look is in the system event logs. As a hard drive begins to quit, the event log will list data read and write errors that will warn you that something bad is about to happen. The second warning sign might come from the hard drive itself. If you hear a clicking noise in your computer, it could be a sign that the hard drive is on it’s last leg. A loud clicking sound coming from your hard drive is a warning to you that you should immediately consult an expert to transition your data over to a new hard drive before it’s lost for good.

Following these few simple steps can be a life saver, literally, as more and more of our life information is stored on our computer systems. If you have any concerns or questions about theh state of your hard drive, establishing a backup plan, or data recovery and data transfer, please contact a specialist today at my PC Techs. We’re happy to answer your questions and provide help.

 

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