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Posts Tagged ‘upgrade’

Strange Verizon SMTP Email Issue

Wednesday, December 21st, 2011

A client recently reported a problem with 10 user laptops. Users could receive email, but sending email resulting in a 550 5.7.1 error via bounce back. Accounts were configured through Outlook 2010 with SMTP to a corporate Exchange server.

Interestingly enough the laptops were connected to the internet with Verizon 4G modems. They were able to download files, surf the internet, and do pretty much everything else as normal. No settings on the laptop, Outlook 2010, or the Exchange server had changed from one day to the next.

We ruled out the Exchange server by sending from Outlook Web Access as the user. We ruled out the user SMTP account by sending from a stand-alone desktop machine as the user. We then ruled out the laptops themselves by connecting them to a hard wired LAN connection and sending from Outlook 2010 without any problem. The only time we experienced the 550 5.7.1 error was when connected using Verizon 3G or 4G.

Could these recent problems with the Verizon network have something to do with it? We updated the VZAccess Manager software to the absolute latest version (Help / Check for Updates). During that process the firmware of the device was updated as well.

Surprisingly, after the Verizon software and modem updates it was possible to send email again. Hopefully this helps anyone else who is having trouble sending email through SMTP while connected to a Verizon 3G or 4G modem. Upgrade your modem!

 


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Considering an upgrade? Put those old computers to good use!

Tuesday, September 27th, 2011

Have you considered upgrading the technology for your office? Many companies have been holding off on expensive computer upgrades for several years while, slashing workforce at the same time. This is a potent mix that has a negative impact on office productivity. If you are getting by with a small staff and old computer systems now is a great time to upgrade and improve worker efficiency.

As a Dell Registered Partner, my PC Techs can help you acquire new computers and servers for your office at 10% or 20% prices lower than our competitors. We never mark up the cost of hardware or software, and pass all of our savings on to YOU. http://www.mypctechs.com/dell.php

Do you need $20,000 in new computer equipment? Get it now for only $14,000. We have provided this level of savings to our clients for several years.

After an upgrade, what happens to your old computer equipment? We help you put the old computer equipment to good use. One Arizona company has set a great example for others, take a look at this article: http://news.yahoo.com/reliance-build-inc-donates-computers-k-4-charter-070736628.html

As discussed in the article linked above, donating your used computer equipment to a local non-profit in need is a great way to help out your community. my PC Techs currently knows of two Arizona non-profits that are looking for donations of computer equipment. If you know of anyone looking to upgrade have them give us a call (602) 456-0150. We will help them save money on their new equipment and put all of their old computer systems to great use. Everyone wins in this scenario.


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Upgrade to 2011 with my PC Techs: a Dell Registered Partner

Wednesday, December 29th, 2010

As many of our clients already know, my PC Techs provides expert computer repair technicians to businesses throughout Phoenix, Arizona at reasonable rates. We are also a Dell Registered Partner, and that means big savings to your small business when you’re ready to upgrade. With 2011 just around the corner and the economy showing signs of life there are plenty of reasons to upgrade old computer equipment.

  • Our Dell partner status can provide you with up to 6% savings beyond already low Dell partner deals. Many of the deals available to us as a Dell Partner are not available anywhere else.
  • Intel Core i3, i5, and i7 systems are extremely affordable right now and, for most small businesses who have cut back on upgrades through the recession, could provide a 100 to 200 percent increase in productivity for your staff. With prices this low you can afford to get top of the line computer systems that will last another 5 more years or longer.
  • The latest operating system, Windows 7, provides greater ease of use, stability, and more features than ever before – your employees will get more done in less time.
  • Older systems are more prone to failure, upgrading servers and computer systems now can help your business avoid costly downtime.
  • As a Dell Registered Partner, we can help your business arrange financing through Dell or give you the options to pay via company credit card. Spread out payments for your new equipment upgrade over time, paying it off as the economy improves.

Upgrading your entire office can be as SIMPLE as:

  1. Call my PC Techs and schedule your free initial consultation
  2. We will evaluate the needs of your business and your budget
  3. We will consider all of your business computing requirements and will provide you with options for the latest technologies that fit within your budget
  4. We help you obtain the selected equipment, and work through our Dell Partner network to obtain financing or payment options that fit your needs
  5. When the equipment arrives, we migrate all of your existing business data over to the new computers, physically install your new equipment, and provide employee training to help maximize productivity on the new computers.

We can assist your small to medium sized business of practically any size! We will help upgrade your organization from 2 to 30 computers, including server support. We can help you if your business is located in Phoenix, Scottsdale, Tempe, Chandler, Glendale, Gilbert, or Mesa.

Unlike many of our competitors, my PC Techs does not mark up the cost of equipment or software. The prices we can obtain for you as a Dell Registered Partner are passed on directly to your business resulting in huge savings! Those savings can then be applied to the service and installation of your new equipment, making your upgrade as easy as picking up the phone. Call today (602) 456-0150 for information on the many ways my PC Techs will help your business save time, save money, and increase productivity in 2011.


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7 Reasons to Buy Windows 7

Tuesday, September 1st, 2009

By Andre Morris, my PC Techs

Windows 7 ScreenshotMicrosoft’s latest operating system, Windows 7, will be available for purchase on October 22, 2009. Released just in time for holiday shopping, it has been priced to sell, with pricing set lower than equivalent Windows Vista editions. This article highlights 7 compelling reasons to spend your hard earned dollars on a Windows 7 upgrade this holiday season.

Reason 7: It looks and responds better than XP and Vista.
The user interface has been improved with Windows 7, leaving a cleaner, more functional look than previous Microsoft operating systems. Aero Peek is one of the exciting new user interface features. It changes the way you view windows by leaving all open windows transparent except the one you’re currently using. The re-designed taskbar makes it possible to display more information in less space. Windows 7 also introduces new touch and gesture functionality, making common tasks more intuitive. As an added bonus, Microsoft has included a library of colorful, innovative desktop wallpapers with this release. Windows 7 produces better graphics that are more pleasing to the eye without slowing your computer down.

Reason 6: Enjoy a longer laptop battery life.
Windows 7 uses even less energy to run on a laptop battery than did Windows Vista and Windows XP. With improved power management tools and power optimizations in the Windows 7 code, you’ll be able to watch longer movies, work longer and get more use from your laptop while traveling. This is great news for those of us who are tired of being forced to carry two laptop batteries just to have enough power for a cross-country flight.Windows 7 Desktop

Reason 5: Libraries of information make organizing simple.
Microsoft Libraries have made it easier for you to organize all of the information on your computer in one place. Rather than requiring users to save all their information in the “My Documents” folder, Windows 7 recognizes that documents, pictures and other important files will frequently reside in several different folders spread across different physical drives. Libraries allow you to group these files and folders in a single easy-to-view interface. For example, you can take all of the pictures in your “My Pictures” folder and combine them with pictures stored on an external USB backup drive and other pictures stored on another computer on your network. You will then be able to group, sort and view all of these images in one place as if they resided in a single folder.

Reason 4: Touch screens simplify your work.
Several years ago at technology trade shows, exhibitors were introducing their own next generation touch screen products. The new touch screen features embedded into Windows 7 will allow computers to catch up with features currently found only on the iPhone and similar hand-held devices. Don’t be surprised to see laptop and netbook computers that will soon eliminate existing mouse and pointer devices in favor of a touch screen interface. Microsoft insists that touch screens will be a large part of computing in the future and they have cemented their support for it with Windows 7.

Windows 7 LibrariesReason 3: It’s faster.
People who do most of their work on a computer expect it to be fast enough to get their job done quickly. Vista was slow and Microsoft learned early on that speed was the single biggest reason Vista users later downgraded back to Windows XP. It’s no wonder Vista wasn’t the success Microsoft had hoped for. Microsoft has spent a lot of time making Windows 7 faster for common functions, in some cases even faster than Windows XP. But Windows 7 isn’t only about work; even serious computer gamers will be happy with this release.

Reason 2: You won’t need to buy a new computer.
With previous releases of XP and Vista, Microsoft expected consumers to wait for a new computer system before upgrading the operating system. Most people had no other choice, as their old computer hardware could not efficiently handle the upgrade. Windows 7 is different. Most computers sold in the last few years will be able to run Windows 7 adequately. You will be able to purchase the Windows 7 upgrade and install it to your existing computer without the same slowdown issues that many people experienced when upgrading from XP to Vista or from 2000 to XP. You’ll even be able to install and run Windows 7 on slower netbook computers with speeds comparable to existing XP netbook performance.

Reason 1: It’s better than any previous operating system.Windows 7 Screenshot
Getting a better product with more advanced features than the one you’re using now is the most compelling reason to upgrade to Windows 7.

  • Windows 7 incorporates new innovations. If you’re still using XP, you’re stuck with the limitations of technology developed eight years ago.
  • Initial reviews have shown Windows 7 to be well designed with fewer bugs. If you’re using Vista, you still experience several bugs and issues no matter what you’ve done to patch and tweak the operating system.
  • Microsoft has set the bar high with Windows 7, providing next generation features that you won’t find in any other operating system combined with improved core applications and the same legendary Windows device support and ease of use found in previous Windows versions.

Overall, many new features come loaded with Windows 7 that make it easier to find what you’re looking for and faster to get your job done. Microsoft has somehow found a way to incorporate new features while improving upon the look of Windows Vista, all while utilizing far fewer resources than Vista.

Microsoft put forth extra effort with Windows 7 and it shows. It’s starting to look like the 2009 holiday season will be a happy one for Microsoft…and users of Windows 7.

For more information about Windows 7, visit the Microsoft Windows Vista website at www.microsoft.com/windows/windows-7/.

Andre Morris (www.facebook.com/my.PC.Techs) is the President of my PC Techs, a Phoenix on site computer repair and website design company that stands by its promise: Technology you can trust. Support you can afford. They offer expert business and residential IT support, website services and SEO at very affordable pricing. For questions about Windows 7 or any other technology issue, please contact my PC Techs at (602) 692-6423, email andre@mypctechs.com or visit their website at www.mypctechs.com.

Top 7 reasons to buy Windows 7 for Christmas

Saturday, August 15th, 2009

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